The role of a hotel duty manager is a job title that you may often see on job listings but what does it mean? Here at Three Q we have a wealth of knowledge when it comes matching hotel duty manager with their perfect employer. So if you’re curious as to what the role requires and what a hotel duty manager does on a day-to-day basis, read on.
The role of a hotel duty manager is to make sure the hotel runs smoothly when the General manager is unavailable. It is a busy role with plenty of responsibility. A candidate for this position must be ready to deal with any situation that may arise and deal with it in a calm professional manner. A Duty Manger must be willing to work in a fast paced environment and command the team under them efficiently.
In the hotel business it isn’t always possible for a General Manager to be present, therefore a Duty Manager acts on behalf of them, making managerial decisions when they are needed. The Duty manager will look after the running of the business while on duty ensuring business runs as smoothly as possible.
Responsibilities of a Duty Manager
Within the role of Duty Manager comes a lot of responsibility from over seeing the day to day business and managing your team. Of course, the main responsibility is to make sure all the guests are satisfied with the hotel’s service. The Duty Manager is responsible for any issues that may occur while on duty, and it is their job to resolve the issue in a professional manner.
The Hours of a Hotel Duty Manger
The hours of a Duty Manager can vary depending on size of hotel and location You will have to work when the General Manager isn’t present. A duty manager can work around thirty to forty hours per week .
Salary of a Duty Manager
A duty Manager’s salary will depend on a variety of things such as, education and training, experience and the location of the hotel.
Having knowledge on how a hotel works is essential. In Ireland it is recommended to require a bachelor’s degree in a hospitality course. There are many courses that are helpful to have when applying for work in the hospitality industry. A general business can also be sufficient. Although have formal training can be beneficial, you can still become a hotel duty manager by gaining experience and applying to work in entry level positions in the hotel. It is possible to start from the bottom and working yourself up the ladder in the hospitality industry.
If becoming a Duty Manager interests you or if you are currently a Duty Manager looking for a new position, keep an eye on our listings that we are constantly updating with new job opportunities in the industry. If you are an employer and are wishing to advertise your job in our listings, please email email@example.com or phone +353 1878 3335.