How to Motivate Employees in the Workplace

Motivate EmployeesYou, as a business owner, can hire the most talented, educated, and experienced employees in the industry to grow your business. But, if they’re not motivated to bring their best selves to work every day and to work together for the good of the company, all of that talent will be wasted.

 

The hiring process is just the beginning. Once you’ve onboarded your team, it’s time to get them motivated and keep them motivated. The future of your business is at stake.

How to Motivate Employees in the Workplace

There are many tactics you can utilize to inspire your employees’ best work. Understanding how these will affect your team members is the first step to improving workplace satisfaction and ultimately your bottom line.

 

1. Competitive Pay

It seems fairly obvious. If you don’t pay your employees what they are worth (and more), they will underperform. They’ll always have one foot out the door from the moment they start.

 

Underpaying your staff sends the message that you don’t value their hard work and their talents. If you don’t value their hard work, they won’t either.

 

Here’s how to make competitive pay work for you:

 

  • Before you float a position, research the general pay scale and then go above it. You will attract brighter talent and foster more loyalty.

 

  • Stay abreast of how raises are being handled in your industry and do even better. Institute performance based raises in addition to cost-of-living raises.
  • Make sure that your brand new employees are not coming in at a higher salary than your seasoned employees. No, you don’t want your employees discussing salary. And yes, they do it anyway. Nothing tells your experienced employees that they are expendable like bringing in a newbie at a higher pay rate.

 

Pay your employees well and they will return more rewards.

2. Benefits

While health insurance is the first thought that springs to mind during the benefits discussion, it shouldn’t be the only one. Employees expect health insurance, so offering that doesn’t set you apart from the crowd or motivate your staff.

 

It’s time to think outside the box:

 

  • Wellness programs – this can include gym memberships, massages, weight loss or smoking cessation support, You can offer monetary rewards for participation and completion. This not only motivates employees, but also decreases sick days and may lower your health insurance costs.
  • Tuition reimbursement – Students are graduating with more and more student loans every year. In addition, some employees may want to go back to school so they can move up in your company.

    Offering money for tuition or towards student loans can help motivate your employees to grow and improve. It also sends the message that you appreciate personal development and want your employees to have upward mobility.

  • Telecommuting – People love to work from home and to make their own schedule. Whenever possible, give your trusted employees the option to skip the office and work from the comfort of their homes.

    Creating their own schedule can be appealing to many employees and you will likely find that they work more efficiently when given this freedom. This will also keep them from feeling like they are being micro-managed, a situation which will ensure that your employees do the bare minimum and harbor resentment towards management.

 

Get creative with your use of benefits and your employees will thank you in improved performance.

 

2. Ensuring managers have leadership qualities

Your employee is doing a fantastic job in their current role so you reward them with a promotion. This seems good in theory, but what if that employee isn’t management material? The Peter principle states that “managers rise to the level of their incompetence”.
Managers need to possess leadership qualities. If you plan to promote for a job well done, make sure that:

  1. a) the employee already shows these qualities, or
  2. b) you give them sufficient training to succeed in their new position.

 

When you promote (or even worse, hire) a leader without leadership qualities, the employee will suffer, the team will suffer, and your business will suffer.

 

3. Performance reviews

It may seem counterintuitive for anyone who has ever had the dreaded “review”, however checking in with your employees on a regular basis and discussing their performance can be a win-win situation.

Here’s how:

  • Review expectations: Here’s what’s expected of you.
  • Offer positive feedback: Here’s what you did well.
  • Provide constructive suggestions: Here are the areas in which you need to improve, and how to do it. (be specific!).
  • Utilize financial rewards and incentives: Bonuses, raises, promotions, etc.
  • Create a safe space: Allow your employee to review the leadership and motivation they are receiving. And don’t forget to listen.

 

4. Engage with them personally through staff meetings

No one wants to work for the Wizard of Oz, a giant talking head who can’t be bothered speaking to his team. The best bosses are the ones who know their employees on a professional level, yet also care about them on a personal level.

 

Take the time to speak to your employees through one on one meetings and staff meetings, and most importantly, listen to your employees when they speak to you. The greatest ideas, breakthroughs, and solutions will come from the employees that are in the thick of it.

 

Front line, middle management; these are the people who understand how your business is run. Take advantage of this wealth of knowledge and show your appreciation for their hard work.
_______________

 

No matter what type of building you occupy, how much you’ve spent in equipment or inventory, and how much you love your customers, your employees are your biggest investment and your best assets. Treat them with respect and provide them with constant sources of motivation, and your business will boom.

Written by: Brad Mishlove, CEO and founder of Catapult Groups, an executive coaching organization is committed to inspiring business owners and entrepreneurs by keeping them accountable for their own success through peer advisory groups and one-on-one executive coaching.

 

For more articles like this visit our blog homepage!

Reasons Your Company Needs Temp Staff During Christmas

temp staffThe Busy Christmas Season

Why hire temp staff during busy periods like Christmas? Well, we are all aware that hotels and hospitals alike don’t get to close their doors over the holiday season, in fact it’s one of their busiest periods. There is a higher demand for staff and in turn the need for temp staff increases. Permanent employees may want to take holidays at Christmas time. Staff are more prone to getting sick due to the colder weather. These circumstances mean they can’t work as much over the Christmas season. This can leave a company short-staffed. They end up over-working the smaller number of employees they have left. This is when temp staff become an option and are of great benefit. Experienced temp staff are essential. Rather than just filling a temp position as quick as you can, take time to research the agency you’re hiring temps from. If they are experienced and have a good work ethic, you and your team will appreciate them much more.

Time For Temps

Many different scenarios result in a company being understaffed, especially last minute. A chef-de-partie calls in sick on the morning of a banqueting event… Call for a temp chef. A catering assistant in a hospital has to leave for 2 weeks to see their family as they aren’t from Ireland… Call for a temp catering assistant. A cleaner who doesn’t live close to work can’t come in due to bad weather conditions… call for a temp cleaner. Temps provide you with last minute cover to prevent any disruption to the working day.

Temp Staff Vs Permanent Staff

While the divide between permanent and temp staff can be difficult, hiring short-term employees can also help the overall workplace mood.  If permanent employees are forced to work long hours; double shifts, weekends and nights, morale can quickly decrease. Employees can become stressed, frustrated and even burn-out. That’s why offering extra help during Christmas ensures your core team stays happy and remains productive. Smaller companies have to be able to adapt their team during busy periods, but hiring permanent staff can be time-consuming and expensive. Temp staff can provide a quick fix for unexpected events, long-term leaves, and special projects.

Three Q Temps

That’s why team Three Q pride ourselves on having skilled employees with stellar experience who excel in all tasks that are assigned to them. Clients can expect the most professional, versatile and hardworking staff who adapt to a mind-set as if they are part of your own team. Our temps staff team are very experienced in their respective fields and many of them have been with us for over 5 years. Find out more about Hiring Temps.

4 Quick Tips On How To Keep Your Chef Knives Sharp

Tips for sharp chef knives

They say that a blunt kitchen knife is more dangerous than a sharp one.

When a knife can no longer do the job that serves its purpose – Cutting – then things can get quite risky in the kitchen. You should never force a knife through something nor should you ever have to! If you find that your kitchen knife is no longer slicing through your vegetables as easily as it did when you purchased it then it’s time to sharpen it!

Once you’ve sharpened your knives, it’s important to maintain them. Here’s a few ways you can keep those knives sharp for a little longer!

 

Use the right chopping board.

Wooden or Plastic are a good choice but Marble or Glass can be damaging!

Your choice of chopping boards can dramatically improve your knife’s ability to stay sharp.

The best choice for keeping your knives sharp is a wooden chopping board.

The wood is soft enough that it does less damage to your cutting edge. The best chopping boards have the end grain facing up in a butcher block style. This style is durable but allows the knife to slide between the vertical wood fibers.

The next best chopping board surface is the plastic chopping boards.

These chopping boards are relatively easy on knife edges and are practical to use. Unlike a wooden chopping board, the plastic boards can be tossed into a dishwasher to sanitize it. Wooden chopping boards can be quite hard to maintain themselves even if they are good for your knives!

The last choice in chopping boards would be the glass or marble chopping boards or cutting directly on ceramic plates. These cutting surfaces are just too hard for knives. Constant chopping and slicing on these boards will dull even the highest quality kitchen knives.

 

Properly Clean Your Knife

The process of cleaning your kitchen knives often results in unnecessary dulling. The biggest culprit is the dishwasher. In a dishwasher, the knife edges are much more likely to come in contact with other silverware or ceramic dishes. This banging around will cause small imperfections in your knife edge and dull it over time.

 

The solution? Wash your knives by hand. Washing knives by hand also saves the handle material from the soaking and the high heat of a dishwasher. When washing knives by hand, avoid the temptation of soaking your knives in your cleaning water, in addition to possibly damaging the wooden handles, sharp knives are not something you want lurking in your cloudy dishwater. In addition, after your knife is properly washed, it’s important to dry your knife thoroughly before putting it away.

 

Storing Your Knives

A knife block or other knife holders are an important step in maintaining sharp knives.

Without proper storage, your knives can end up in a drawer where they can get banged around and dulled. Sharp knives can also expose you to unnecessary risk of cutting yourself while rummaging through your drawers.

 

Proper Knife Usage

In order to keep your knife sharp, it is also important to avoid using it as a pry bar, hammer, screwdriver or any other tool. Knives should only be used for their intended purpose… cutting!

So there you have it!

If you’re just not that sure how to sharpen your knives at home, Sweeney O’Rourke offer a knife sharpening service in their showrooms!

Or maybe you need a set of lovely knives to sharpen? Well we are giving away a Giesser 7pc Knife set and Case over on our Facebook page so be sure to head over there and enter for your chance to win!

 

 

 

 

The tips in this article are from the website sharpening supplies.

Top 5 Christmas Party Venues In Dublin

xmas party

It’s beginning to look a lot like Christmas … party season

If you’re looking for a last-minute venue for the office Christmas party we’ve put together a list of the top 5 venues in the capital!

THE WESTBURY

Perfect for smaller companies or groups, the Westbury will wine and dine you in pure luxury. Located in the centre of Dublin’s social and cultural riches. This elegant setting is the perfect place to wind down and enjoy yourselves.

The Christmas party booking includes: a private party in the Trinity Suite, a welcome glass of prosecco and canapés on arrival & a 3 course dinner.

THE SHELBOURNE

Make it a Christmas to remember at the Shelbourne. A complimentary glass of prosecco on arrival followed by a five course menu, it’s sure to be the perfect place to get into the Christmas party spirit.

The dinner bell rings at 8:30pm sharp so you won’t miss the food!

Wondering about what entertainment they have on offer? Their resident band play lively hits from the 50’s right up to current day chart-toppers.

They also offer discounted rate for rooms for the party-goers.

MCGOWANS OF PHIBSBORO

Voted as ‘Dublin’s Best Night Out’. Why not consider this hot spot for the Christmas party? Guaranteed to be a fun-filled night out (definitely a late one). There’s free admission to the nightclub if you decide to go for a boogie so that’s a plus. There are various extras you can include in the party package from a private photographer to drink vouchers.

YAMAMORI

Not the first idea you’ll consider when thinking of venues but it’s something different. Choose from two locations (either Izakaya or Sushi) for the perfect place to bring all the office gang. They cater to your every need and even offer day time slots in case it can’t be a late one this year! The food is just incredible. Enjoy an authentic sushi spread or keep it casual with their plentiful platters. Convinced yet? The downstairs basement is the place to let your hair down as the night progresses.

THE ODEON

If you’re a big company, the Odeon caters for groups of up to a thousand people! You can keep it simple with buffet or finger food but they also offer to tailor a menu to suit your needs. From drinks receptions to customised VIP packages, their events team are on-hand to ensure your every need is catered for.

 

To find out more about the Christmas party packages available at these venues head over to their websites.

 

Halloween Ideas For The Office

Halloween Ideas For The Office

4 Quick Ideas To Spook Up Your Office This Halloween!

Stuck in the office this Halloween? Why not have some halloween fun and decorate your work-space with these quick and easy crafts?

 

Halloween Ideas For The Office Or Your Home Work Space!

 

Ghostly Garlands

Made with toilet-paper tubes, this ghostly bunting is sure to put you in high spirits.

All You Need Is:

  • Toilet Paper Tubes
  • White Plastic Table Cloth
  • Glue
  • Scissors
  • Twine/ String
  • Sharpie

Halloween Ideas For The Office

 

Spellbinding Books

Black paper and chalk turn books and folders into tomes of terror. Here’s how.

All You Need Is:

  • Books
  • Ruler
  • Scissors
  • Chalk
  • Black Paper
  • A Button
  • Glue
  • Pencil

 

Halloween Ideas For The Office

 

 

Wand Organiser

Even witches and wizards can benefit from a little organisation. Make a removable sleeve for your pen holder that you can remove once Halloween has passed

All You Need Is:

  • Scissors
  • Glue
  • Googly Eyes
  • Coloured Paper ( Dark Green, Light Green, Black, Red & White)
  • A Pen Holder or Any Plastic Container.
  • Ruler
  • Pencil

 

Halloween Ideas For The Office

 

All Eyes on You

Turn anything into tools of torment with these foam eyes and self-adhesive googly eyes. Create your own Frankenplants, Frankenpens and frankenpins to ensure you are the cynosure of all eyes.

All You Need Is:

  • Pens
  • Foam Eyes (If you can’t find these, you can make them with ping pong balls and red and black permanent marker.)
  • Craft Blade

 

Halloween Ideas For The Office

 

And Voila! This is what your desk will look like when it’s all together!

Put those Frankenpens to good use and Pop them in plants around the office! Such a simple idea but it looks great! See the picture below!

Halloween Ideas For The Office

You can find most of these supplies in the office itself or hit up the nearest stationary shop. Have a creepy, scary Halloween and let me know if you try out any of these craft to decorate your work-space, either at office or at home.

Employee Recognition – 6 Ways To Show Appreciation To Your Hard Working Staff.

It doesn’t take much to give recognition to good staff.  Employee Recognition is a huge factor to staff morale and many companies overlook it’s importance.  Remember: to win in the market place, you need to win in the work place. It’s also important for staff retention and good people are great for business. Here are some free valuable ways to recognise good staff.

Employee Recognition

Employee Recognition – 6 Ways To Show Appreciation To Your Hard Working Staff.

Employee recognition doesn’t have to be all about paid bonuses and monetary rewards, sometimes it’s the smaller things that can be more meaningful and make employees feel more appreciated. However it can be hard to think of ways to incorporate recognition into the workplace so here are a few ideas:

  1. Show Appreciation In Team Meetings 

A lot of the time, people overlook verbal praise as a way to show appreciation. Set aside just 20 minutes a week to meet with your team. Talk about their strengths of the week and remind them of how much you appreciate the work that they do for the team.

Everybody loves to hear about the “great job” that they’re doing and to be quite honest, good feedback from a manager can sometimes lead to an employee working even harder because they want to make you happy and continue to be recognised. It’s a very important cycle. If you are happy with their work you and you let them know, they will be happy with you for giving that feedback and they will work hard. The cycle will continue.

  1. Reward Special Achievements 

Show that you recognize someone’s overtime hours by giving them extra free time during the work day. Offer a 2-hour lunch, a late arrival or an early finish. Most of our Three Q Team love an early Friday! It costs you nothing but it goes a long way in communicating your gratitude. It will also push other employees to work hard because everyone will want to be rewarded!

  1. Send a Deserving Employee Snail Mail

Admit it, it makes you feel good when you see a letter in your mailbox (not your e-mail – your actual mailbox) with your name on it (When you know it’s not a bill, that is). So imagine you get that envelope, and you open it to find a letter from your employer, singing your praises. How good would YOU feel? So why not?  Use this in work for employee recognition. It takes absolutely no time to write a short note and it’s all for the cost of a stamp, but it will make a big statement.

  1. Everyone Loves A Meme 

Catch your staff off guard by creating a funny, personalized meme about them and e-mailing it out to everyone. Choose your image and type a funny message that includes the recipient’s name and a congrats for all the great work they have done. This one takes a little creativity but it’s free and it’s funny and it will make your employees happy. So just give it a try!

  1. Motivation Mascot

Provide your team with a mascot! Buy a big, cheap, silly object and make it a symbol for the employee of the week! Every Monday, put it on a different person’s door or desk to show that they are the chosen one. Don’t fear if, at first, your staff acts like it’s cheesy because it is but within a couple of weeks they’ll be anxious to see where it is at the start of every week.

Here at Three Q, we ring a bell when a team member wins big! The individual themselves will ring it and the team usually come running to see and hear what there win is! We love to celebrate our successes as a team!

  1. Reward With A Duvet Day

The joy of sleeping a little longer and working in pyjamas cannot be overstated. So let this be a reward! Choose an employee that has been going above and beyond and reward them! It would be interesting to see just how many of your employees follow suit! You’ll have your whole team on their best behaviour battling for this reward no doubt!

The truth is, it doesn’t really matter what you do to show your appreciation. Rewards and gratitude can take just about any form. As long as you show that you have noticed the hard work within your team. These ideas are not revolutionary, but if you utilize them frequently, they could have a dramatic impact on relationships and productivity.

The Importance of Training Plans for Employee Morale

The importance of training plans for employee morale cannot be over estimated.  Happy employees are motivated employees and this leads straight to your bottom line.  Training plans ensure that employees have a better understanding of what is asked of them and ensures that whatever you see as fit for their role, is known to them. It makes employees much more confident in their role and in turn gives you confidence in your employee’s abilities. Here is a few points to think about when adding training to your company.

the importance of training plans for employee morale

1. Stress training as investment. The reason training is often considered optional at many companies is because it is thought of as an expense rather than an investment. While it’s true that training can be costly up front, it’s a long-term investment in the growth and development of your human resources.

2. Determine your needs. As you probably don’t have unlimited time or funds to execute an employee training program, you should decide early on what the focus of your training program should be.

3. Promote a culture of learning amongst employees. In today’s fast-paced economy, if a business isn’t learning, it’s going to fall behind. A business learns as its people learn. Communicate your expectations that all employees should take the necessary steps to hone their skills and stay on top of their professions or fields of work. Make sure you support those efforts by providing the resources needed to accomplish this goal.

4. Get management on board. Once you have developed a prioritized list of training topics that address key needs within your company, you need to convince management to rally behind the initiative.

5. Start out small. Before rolling out your training program to the masses, rehearse with a small group of users and gather their feedback. This sort of informal benchmarking exposes weaknesses in your training plans and helps you fine-tune the training process.

6. Clarify connections. Some employees may feel that the training they’re receiving isn’t relevant to their job. It’s important to help them understand the connection early on, so they don’t view the training sessions as a waste of valuable time. Employees should see the training as an important addition to their professional portfolios. Award people with completion certificates at the end of the program.

7. Make it ongoing. Don’t limit training solely to new employees. Organized, ongoing training programs will maintain all employees’ skill levels, and continually motivate them to grow and improve professionally.

8. Measure results. Without measurable results, it’s almost impossible to view training as anything but an expense. Decide how you’re going to obtain an acceptable rate of return on your investment. Determine what kind of growth or other measure is a reasonable result of the training you provide. You’ll have an easier time budgeting funds for future training if you can demonstrate concrete results.

Source: www.allbusiness.com/ten-employee-training-tips-1465-1.html

The Importance of Training Plans for Employee Morale

The Importance of Training Plans for Employee Morale

Stress training as investment. The reason training is often considered optional at many companies is because it is thought of as an expense rather than an investment. While it’s true that training can be costly up front, it’s a long-term investment in the growth and development of your human resources.

Determine your needs.

As you probably don’t have unlimited time or funds to execute an employee training program, you should decide early on what the focus of your training program should be.

 

Promote a culture of learning.

In today’s fast-paced economy, if a business isn’t learning, it’s going to fall behind. A business learns as its people learn. Communicate your expectations that all employees should take the necessary steps to hone their skills and stay on top of their professions or fields of work. Make sure you support those efforts by providing the resources needed to accomplish this goal.

 

Get management on board.

Once you have developed a prioritized list of training topics that address key needs within your company, you need to convince management to rally behind the initiative.

 

Start out small.

Before rolling out your training program to the masses, rehearse with a small group of users and gather their feedback. This sort of informal benchmarking exposes weaknesses in your training plans and helps you fine-tune the training process.

 

Clarify connections.

Some employees may feel that the training they’re receiving isn’t relevant to their job. It’s important to help them understand the connection early on, so they don’t view the training sessions as a waste of valuable time. Employees should see the training as an important addition to their professional portfolios. Award people with completion certificates at the end of the program.

 

Make it ongoing.

Don’t limit training solely to new employees. Organized, ongoing training programs will maintain all employees’ skill levels, and continually motivate them to grow and improve professionally.

 

Measure results.

Without measurable results, it’s almost impossible to view training as anything but an expense. Decide how you’re going to obtain an acceptable rate of return on your investment. Determine what kind of growth or other measure is a reasonable result of the training you provide. You’ll have an easier time budgeting funds for future training if you can demonstrate concrete results.

Source: www.allbusiness.com/ten-employee-training-tips-1465-1.html

Tips for Reading a Candidate by their Body Language

The next time you are conducting a job interview, be sure to pay attention to the job candidate’s body language.  Their non verbal cues could make or break the deal.  Here are some tips for reading a candidate by their body language.

tips on reading a candidate by their body lanuage

Before the interview

An excellent way to get a snapshot of people’s true inner feelings and attitudes is to observe their “resting face,” the expression worn when they’re not interacting with anyone. A negative resting face, among other things, makes someone less approachable to others.

Come in to my office
An applicant walking in tall and taking fairly brisk strides, shows some confidence and enthusiasm. Candidates dragging or shuffling their feet or taking short choppy strides are less assured.

The handshake
When someone offers you a firm, palm-to-palm handshake accompanied by direct eye contact and a pleasant smile, this shows the person to be confident, interested and sincere. An affable smile sets the stage for a congenial interaction, sends a positive message and adds some warmth to what can feel like a cold process.

Have a Seat
Confidence; interest and alertness are projected when prospective employees sit tall in their chair. Someone who leans slightly forward while you’re speaking is usually engaged in what you are saying. Slouching in a chair can be a sign of indifference. If someone is perched on the edge of the chair, that person is probably nervous or overly eager. Leaning or tipping back in a chair, especially with hands clasped behind the head, is a gesture of arrogance and disdain.

Eye Contact
A desirable job prospect maintains good eye contact. When someone fails to look you in the eye, it can mean that individual is nervous, introverted, disinterested or even dishonest. On the other hand, if someone’s gaze turns into a stare, it may signify aggression or fear. Applicants who stare blankly are showing disinterest in actively participating in the interview process.

Hands, Arms, Feet and Legs
Job prospects who place their hands calmly on their lap are confident and relaxed. When an applicant articulates with open hands and palms visible, this is an indication of sincerity, openness and warmth. Crossed arms send a negative vibe and show the person to be closed off, defensive or in disagreement with what you are saying. Crossed arms and legs together may convey a very reserved and suspicious nature. If someone rests an ankle on the other knee, this reflects an arrogant or overly casual attitude.

It ain’t over till the applicant exits
You can tell a lot about a job candidate’s genuine self by observing that person in closing. When they get up out of the chair, and walk to the exit, are they still confident and comfortable? Or are they hesitant and slumped?

During the job interview process, never underestimate the value of nonverbal communication. Being able to read body language can be significantly instrumental in finding the right candidate for a particular job.

Source: www.businessknowhow.com/manage/body-language.htm

Be sure to read our tips on identifying a positive working environment and how to identify a hostile work environment too.

Recruitment Advice: Ensure you Complete a Thorough Background Check

The best piece of recruitment advice we can give you may seem obvious, but the amount of times we have to deal with distraught employers, who could have saved themselves a lot of disappointment by performing a thorough background check.

recruitment advice do a thorough background check

  1. Take the reference checking process seriously

It’s frightening to think of the number of people who will actually bring someone into their organisation relying on the feedback gained from a 2-minute phone conversation. Perhaps trusting a 2-line email; or maybe without even carrying out any reference checks at all. They’re usually badly burnt after 3 – 6 months of the new employee being in the job.

2. Conduct at least 2 verbal reference checks

There are candidates out there who look great on paper but who perform poorly during interview. But there are also candidates who perform very well during interview but once they are on the job it’s a different story altogether. That is why you need to get an idea of how they performed in an actual job from a previous employer. Before you bring anybody new into your team you should really carry out two verbal reference checks. It’s the perfect way for you to understand how they really perform on the job.

3. Plan your questions carefully

When you are speaking to a candidate’s former supervisor. You need to think back to the core skills as well as the core competencies and key success measures that you had created for the job. If during your interview you asked the candidate questions around communication, decision-making and time management, you should then ask the referee exactly the same questions. The questions you ask should prompt the candidate’s former supervisor to talk about the candidate’s actual past experiences and behaviour .

 4. You’re allowed to ask one hypothetical question

One question you might also want to consider asking at the very end of every conversation with a referee is something along the lines of “So would you ever re-employ [insert name here]?”. This should be the only hypothetical question in the entire discussion. But the answer to this question can speak volumes.

5. Take detailed notes

It’s always a relief when you hear positive feedback about the candidate you are so desperate to hire. In fact you may have even already made them an offer (I’ll leave tips around making an offer subject to references for another time). But it’s still important to take notes during your calls with past employers. You never know when you might need to refer back to some of the comments further down the track (e.g., during performance reviews).

6. Beware of fake referees

You wouldn’t believe how many so-called professional candidates out there will provide fake referees. When someone is desperate to get a new job, they’ll resort to anything. Make sure you’re really talking to a previous employer. Do your due diligence. If a candidate gives you the details of a past boss, check them out on LinkedIn, and ideally call them on a land line at the organisation. Better still, after you’ve spoken to them, connect with them on LinkedIn and thank them for taking the time to speak to you. You’ll quickly find out if you actually spoke with an ‘imposter’.

Source: recruitloop.com/blog/7-ways-to-really-conduct-a-reference-check/

Here’s what our clients have to say about us: www.3qrecruitment.ie/client-testimonials/

Don’t forget to check out our tips on creating a positive working environment and how to recognise a hostile environment.