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Guest Relations Manager, Clontarf Job Details

Dublin North
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Job Description:

Are you an experienced Hospitality Manager looking for your next step in a big hotel group? Are you confident leading teams and work to the highest levels of customer satisfaction? We are looking for a guest relations manager in Clontarf!

Job Title: Guest Relations Manager

Location: Dublin 3

Salary: €27,000+ DOE

Facility:  4 Star Hotel


  • Meals on Duty
  • Provision and laundry of uniform
  • Car parking
  • Employee Discounts and Educational Support
  • Employee Recognition Awards

About the job:

  • Assist in the management of the Guest Relations Department in the hotel
  • Overall management of the Front Office operation
  • Business development through proactive planning and quick responses to changing trends
  • Maximising sales through up-selling, using incentives and promotions
  • Responsible for developing team skills & knowledge through training
  • Ensure prompt resolution of customer complaints with absolute professionalism and a demeanour in line with the Hotels high standards
  • Monitor and control stocks of Front Office Supplies
  • Compliance of all Health & Safety work practices

This is a great opportunity to join this team as the Hotel goes from strength to strength! If you would like more information please contact our Hospitality team on 01-878 3335 or cvs@3qrecruitment.ie

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