Frequently Asked Questions

These are some of our most frequently asked questions (by candidates) at 3Q Recruitment.

Where will I be working?
Details of where you will be working, your hours and duration of your assignment will be given to you by your Temp Consultant. Additional information on directions may also be texted to you. Please respect all standards, guidelines and rules of the client companies in which you are working, including maintaining confidentiality at all times.

How will I get paid?
You will get paid weekly via bank transfer for the hours recorded on time-sheets and submitted to the agency. Only correctly completed and signed timesheets will be paid via bank transfer system (cheques can be raised on request but can be delayed in processing)
Timesheets MUST reach the payroll department by Tuesday 12 noon to ensure payment. Anything posted or dropped into Veritas House must be clearly marked as Three Q TEMPS- Temp Payroll
Timesheets that miss the 12noon deadline on Tuesday will not be processed until the following week.

What do I do with timesheets?
There are several ways to submit your timesheet.
You can either drop it into us in the office, Fax it into the office at 01 878 3354 or you can scan and email it into us at Payroll@3qrecruitment.ie

I have a wage query – what do I do?
Payroll queries can be emailed to payroll@3qrecruitment.ie and will be rectified where possible within one working week.
Payroll operates Monday & Tuesday only so any queries registered will be contacted on those days.

I need to book holiday leave – who do I tell?
To book time off for holidays you must request a holiday booking form from your consultant. All holidays requested must be authorized by your consultant and they are not guaranteed so please do not make any plans before these are confirmed.

I have a problem with my work, the location or the hours I am working – who do I talk too?
If you have any queries, problems or concerns of whatever nature during your assignment, please contact our TEMP Team to help you in any way we can. Three Q’s commitment to its temp workers is the cornerstone of our company’s success – some temps have worked with Three Q for over ten years and referred many of their friends and family to join the temp panels.

I am looking to move from a temp assignment to a permanent role – can you help me?
If you are interested in moving to a permanent position, contact your consultant and they will be more than happy to advise you on this and our PERMS team will be more than happy to help.