Employee Retention Starts Before You Hire

Employee Retention Starts Before You Hire

 

Introduction

With Ireland approaching nearing full employment, finding talent has become increasing difficult. This is something I’ve seen across sectors, including the one I work in. Constant staff turn-over is expensive and can effect service delivery. In sectors such as health-care, insufficient staffing can have potentially dangerous consequences for both the service deliverer and the service user. This bring to the fore the importance of Employee Retention. Here are 3 ways in which you can encourage employee retention at the Interview and On boarding stage.

 

 

Advertising your Job:

Most job ads tend to be targeted towards people who are actively searching for jobs however, with the current shortage of talent, engaging passive job candidates has become a necessity. They may not use job boards because they aren’t searching for jobs so diversify where you advertise. Use social media or professional networking sites to publicise your vacancy. Our Digital Marketing Executive, Aaron Nolan suggests tailoring your ads to a passive audience. Set yourself apart from other employers by telling potential job-seekers what makes working for you different.

 

Retention at Interview:

Review your candidate experience. Look at things like how long it takes for a candidate to know whether they are shortlisted for an interview or how long it takes for candidates to know the outcome of the interview. Once you’ve been though your current process, think about what you’d do differently if you were to treat a potential employee as a customer. During the interview, include questions that focus on the candidate’s work motivation.  Here are examples of questions you could use:

 

How does your current work contribute towards your future goals? What could your current company change to keep you from moving out?

 

This will help you ascertain whether the candidate’s wants, needs and goals are likely to be met in your organisation in the immediate or long-term.

 

Engagement during the ‘Silent Period’:

I recently read an article about The Silent Period. These are times of low communication and can happen either between the interview and final decision-making process or between the acceptance of the job-offer and start date. The HR Bartender suggests including hiring managers in the on boarding process. This could include something as simple as sending the candidate a quick note updating them about what’s happening in the hiring process or a quick phone call to keep them in the loop. Opening a dialogue between the candidate and hiring manager will allow for the manager to build a relationship with the candidate before the employee starts work. Another recommendation is providing information that the candidate will find useful in their first few days at work. For example, HR Coordinator James O ’Flanagan sends out a ‘Meet the Team’ document along with other on boarding documents so candidates know who they’ll be working with.

 

Finally, integrate what you’ve learnt about the candidate with other HR processes such as Career Planning, Comps and Benefits, etc. Understanding that candidates are individuals with different wants, needs and aspirations and communicating how your organisation’s culture, processes and benefits align with what they’re looking for, is key.

 

 

Advantages of Hiring Through a Niche Recruitment Agency

Advantages of Hiring Through a Niche Recruitment Agency

 

Most firms see recruitment agencies to be an extra pair of eyes in the market place. These eyes are focused on attracting skilled candidates. As a recruitment consultant, ultimately your value proposition is the candidates you can find and present to your client. 

But there is a lot more value in utilising a recruitment agency as a part of your recruitment strategy. Here are 5 advantages companies benefit from when they work with a specialist recruitment agency: 

Three Q Niche Recruitment Agency

 

Knowledge of the market

The recruiters and their team will be well informed about the market in that sector. They know where to find talent and how to network with them. Recruitment consultants in a sector are also knowledgeable of salaries, career development and hiring issues in an industry. Considering the competitiveness between companies, it is hard to compete to attract the best talent. Niche recruitment agencies are specialised at attracting the best talent in the jobs market in an industry.

Extended reach

There exists two types of candidates: the passive and the selective candidate. The passive sometimes don’t respond to job advertisements. They don’t see themselves as a jobseeker and are too busy to really search for a new job. Recruiters spend time building relationships with skilled personnel in the sector. Over time the recruiter becomes well networked in the industry. Passive candidates are reachable through recruiters in a niche recruitment agency. Even if they aren’t currently seeking for a job, there’s a strong chance that some recruiter will know who they are and how to reach them.

Recruitment Agencies Give You Candidates, Not Applicants 

It is exhausting finding good candidate because most applications usually do not become a viable candidates. The recruitment agency will save the client time by managing applications and only presenting the best candidates. 

Help with Employer Brand

“Self praise is no recommendation.” Marketing your employer brand is difficult but agencies can promote the benefits & career development potential in your company to candidates. 

Filling a Vacancy Quickly

One of the main reasons that companies hire agencies is to fill a vacancy in a short time frame. Recruitment agencies have experience and effective strategies to find qualified professionals quickly. Recruitment companies have a full team dedicated to attracting talent, screening applicants and processing candidates through the interview process and ultimately to hiring with the client. 

However, companies will have their own reasons for using recruitment agencies. For many it’s the temporary staffing service. For some it may be a short-term need and for others they may offer a major route to market to access the strong talent that they would otherwise miss out on. 

 

We look at a few different ways employers can attract the best talent to their company in this Blog series. To read our other blogs on this topic click here: How Companies Should Recruit Talent on Social Media

 

Why using your employees to find great candidates is something you should be doing – Employee Referrals

Job Ads on Social Media and How to Get Your Job Found

Social Media has grown massively over the last number of years and is now one of the most effective ways to advertise open roles, especially when it’s an urgent role. Candidates would much rather spend time applying for a job ad that they have seen on Social Media rather than scrolling through endless pages of job ads. Obviously LinkedIn is the most obvious platform for advertising open positions but the likes of Facebook, Twitter and even Instagram are ever growing. In this blog we will discuss the main points in how to make sure that your job ad gets found on Social Media.

 

Social Media Profiles for Recruiting

 

Networking

Networking is key for success when advertising on social media; it is all good posting the job on the platforms but the work should not stop there. Sending an email to your colleagues asking them to share/like a job ad that you have just posted can be extremely beneficial, they may have someone in their network that you don’t who is looking for exactly what you’re advertising or they may even know somebody who they can recommend. Networking on LinkedIn is the obvious choice and it is great for this, but you can get value from all of the social media platforms. Think about which social media your target audience is likely to be using.

Hashtags

Hashtags are one of the main ways to get your job out there and seen. People tend to search for hashtags while searching for their dream jobs, hashtags like #JobFairy, #JobVacancy or #Recruiting can be some of the main ones you will see in job ads but it’s also important to hashtag the location and also the position within the actual posting for people in that area to see the advertisement.

Make the Ad Attractive

Always make your job advertisement as attractive as possible. We all know that we are more inclined to click on a post if it has a funny meme or a picture people can relate to attached to the post. This can be a time consuming thing but its been proven that social media posts will perform better if they attract an audience by using the likes of pictures, videos and memes.

Job Description is KEY

Anyone can post a job ad in the old fashioned layout with nothing but the basic requirements and duties. Make your job description attractive. Obviously you should always cover the basics such as your requirements, salary and location but make sure you include a brief background on the company and what the benefits of a candidate choosing your company will be whether that be staff events or career progression it could be the deciding factor for someone clicking that apply button. You should include details in your job description in your social media post. These details could be the reason your audience clicks on the link to see your job ad.

Using social media for hiring purposes is something you should do and something you should do right. Some of the main ways you can utilise your professional social media profiles for recruitment purposes involve networking correctly, writing a good job description and reference it in your social media caption, make the ad attractive for readers and increase visibility with appropriate hashtags!

 

To read more on our tips for employers, we have a recent article on the top hiring mistakes and how to avoid them.

 

For more tips on best practices for recruitment on social media: see this article on social media recruitment strategies.

Top Hiring Mistakes and How to Avoid Them

 

As a Recruiter I know the importance of the Right Hire to my clients and when thinking of that I wanted to present some of the key issues facing anyone looking to hire new talent into their team or company. Finding the right person to join your team can be one of the most crucial tasks in leading an organisation and possibly one of the most difficult. This is why knowing the top hiring mistakes is important to any company and even more importantly knowing how to avoid them.

 

Describing your “ideal” candidate:

We are all guilty of adding a list of attributes to a job description in order to find the “ideal” candidate who just simply doesn’t exist which means it can be nearly impossible to find and attract a person who has all those skills. When recruiting, your goal should be to define what the job really is and the experience it requires in order for the candidate to succeed and use this as a scale on determining what candidates are a good fit for the role rather than searching endlessly for perfection.

 

Overlooking Internal Candidates:

Overlooking internal candidates is often a case with many employers while struggling to find the right candidate for a role with their company. Employers will spend many hours trailing through applications and trying to source the perfect candidates via the many platforms available and sometimes forget to look inside the front door rather than beyond it. Have you got someone who is already in your company who is looking to expand their career and is more than capable of taking on a new challenge? It’s a common mistake made by employers to overlook current employees because they may be in a different department and forget it’s easier to train someone who already has extensive knowledge about the company and is interested in progressing their career.

Questions To Ask Yourself When Considering Moving Jobs three q recruitment agency dublin

 

Maximise your interview:

Employers can be quick to judge a candidate for not preparing for an interview but what if it’s the other way around? Without a clear and concise plan for the interview questions will be predictable which will lead to vague and underwhelming answers. Interviews should always include multiple team members because sometimes extra eyes and ears may pick up subtleties that one person alone,who is focusing on the technicality of the interview may miss out on.

 

Experience over ability:

Often employers will choose to interview someone who has more experience rather than go with that “I got a really good feeling about that person” and believing that the more experience a candidate has the safer the hire, is often wrong. Just because someone has done something for years doesn’t mean that person may have more ability than someone with less experience. Remember, everyone has to start somewhere.

 

Not completing reference checks:

Failure to complete a reference check for your candidate can be a game changer a month into the job. Everyone has been at the stage where getting the role filled is urgent and overlooking the most crucial part of the application process, reference checking, can be put to the side because you would rather get the candidate started rather than wait for a previous employer to return your call but in reality it’s much better to wait for that call back than having to start the process from the beginning a couple of months later.

 

Remember when recruiting it’s important to take the time to find the right candidate for your company and sometimes, rushing into a hire just to fill the urgent role may become problematic down the line. The mistakes listed above with hiring can be costly. Here at Three Q we have a rigorous process to ensure the best candidates are offered to interview by clients which mitigates these problems from occurring. Three Q recruiters go on regular site visits to see our clients to find out exactly what our clients’ needs are. We are experienced in screening candidates and we always do reference checks. If you would like to work with Three Q as a recruitment partner, you can learn more about our service here or call us at 01 878 3335

For more reading on hiring mistakes to avoid here’s a great article from Forbes: Hiring Mistakes to Avoid at All Costs

 

 

How To Advance Your Career As A Staff Nurse

One thing that we are often asked here at Three Q is how to advance your career as a staff nurse. This month we are celebrating Three Q’s 19th birthday, so you know that we have years of experience in helping Staff Nurses to advance their careers. You may love your job as a staff nurse, but sometimes you may feel like you have more potential than your current position.So without any further ado, here are our top tips on how to advance your career as a staff nurse.

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Clinical Nurse Managers- Two Difficulties They Face Managing in Hospitals

Clinical Nurse Managers- Two Difficulties They Face Managing in Hospitals

 

The Clinical Nurse Manager has a tough role – they have to manage a department’s staff to provide the best care possible to its patients. This job of managing a team of nurses comes with problems that the clinical nurse manager must overcome. I’m going to be talking about some of the areas that a CNM will have to deal with working in a hospital with a  team of nurses.

 

 

The clinical nurse manager has a reoccurring problem. That problem is understaffing. The CNM has to manage their team effectively to treat their patients which will continually prove to be a challenge. Many hospitals struggle with staffing problems and CNM’s often have to manage it by giving overtime to their nurses and sometimes  involves the unpleasant task of asking their team to work on their days off.

 

Dealing with Conflict

Fortunately, this problem that management in nursing deals with is not as common as it could be considering the stakes can be very high in the hospital. Conflict in the hospital staff is often dealt with by the nurse manager. The clinical nurse manager will have to become adept at dealing with conflict appropriately. There is considerable pressure on nurses which can ignite conflict or balloon it’s size making it essential that the CNM can treat conflicts in her team or with management effectively.

 

Here’s a helpful link to a really informative journal article on conflict management strategies for nurse managers:  https://journals.lww.com/nursingmanagement/fulltext/2012/02000/Keeping_the_peace___Conflict_management_strategies.13.aspx

 

You could imagine how the two mentioned challenges faced by clinical nurse managers can be interrelated. A shortage in staff causing a conflict. A conflict causing a shortage in staff. It is fortunate that conflicts among the team are rare and treated carefully and nurses are flexible in work often taking on overtime and extra days when it’s unwelcome. This certainly makes the job of the clinical nurse manager that bit easier.

 

Detox Nurses – Treating Compulsive Gamblers

Detox nurses are mostly commonly understood to help those who are looking for aid with dealing with their alcohol and drug abuse. However, alcohol and illegal substance abuse are not the only addictions that detox nurses treat. After all, the science is in on gambling addiction and brain activity for gambling addicts is comparable to substance addicts such as heroin and cocaine and they suffer similar withdrawal symptoms to drugs abusers too. I will be discussing how a detox nurse treats patients that suffer from gambling addiction.

 

 

Acceptance

Unlike with other addictions, compulsive gambling will not drastically affect physical appearance and physical health, so it can often go unnoticed and untreated. The addict themselves may also be reluctant to admit that they are addicted and it is the work of the detox nurse to help their patient come to the realisation that they are addicted and they need help before treatment can start. The detox nurse needs to know that their patient truly wants to help themselves work on controlling their compulsive gambling.

 

Changing Behaviour

The detox nurse knows that a patient acknowledging their addiction, and acknowledging that it is a problem and sincerely wanting it to change is the first step, but it is not enough. Nurses that specialise in addiction will work on helping their patients’ habitual behaviour that is not helping their pursuit to control their addiction. There will be activities and behaviours for a gambling addict that make it difficult to resist their urges. The detox nurse will help their patients recognise their behaviours that do not help their treatment.

 

Treatment Plan

A detox nurse develops a treatment plan that’s tailored to their patient’s needs. A treatment plan a detox nurse prescribes will be the roadmap for their patient. They have a plan that they issue to their patients and will explain to their patients each step and action involved and continually manage the patient’s progress.

 

Detox nurses treat all kinds of addiction in their patients. As you can imagine, they all require different approaches and treatments. This means detox nursing requires a wide range of knowledge on addiction and many ways to treat it. Gambling addiction provides its own specific problems to patients and to the nurse treating them. It is remarkable that detox nurses can treat a wide variety of patients effectively.

Preparing For Your First Job As A Nurse In Dublin

Preparing for your first job as a nurse can be daunting . Here at Three Q, we’ve been helping newly qualified nurses to get their first job for years, so we know just how nervous of a time it can be. Although it may seem scary, with team Three Q, you’re in safe hands, and you’re sure to get off to a great start. If you’ve just graduated from your nursing course and are about to start your first shift as a nurse, you should be feeling equal parts excitement and nervousness. The best way to combat your anxiety while your waiting to begin your first job is to prepare for success. Here at Three Q, we’ve put together our list of the most important things to remember as you begin your new job as a nurse in Dublin.

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Psychiatric Nursing and Excellent Communication Skills?

Communication Skills are Essential for Psychiatric Nursing – 3 Reasons

 

When you think of Psychiatric Nursing, communication skills may not come to mind. But communication is an essential part of the job. Psychiatric Nurses must speak effectively to patients on a range of matters who all require tailored communication styles. Psychiatric Nurses must be able to tell that their guidance has resonated with their patients. Furthermore, they require excellent communication skills not just for their patients, but also for their family members. One of the roles of the psychiatric nurse is to impart instructions to the patient’s family. Here is a list on some of the key roles communication plays in a psychiatric nurse’s daily job:

 

Dealing with Patients in Distress

Of course, dealing with patients in the psychiatric ward will pose some difficulties. Some patients can become distressed, threatening and aggressive. Psychiatric nurses deal with tough situations by staying calm themselves. Psychiatric nurses have a consistent ability to treat patients that convey a variety of emotions. This ability is an indication of their level of compassion and empathy they have for their patients. Psychiatric nurses will continue to communicate calmly and effectively to put their patients at ease and guide them towards returning to a more stable state.

 

Treating Patients

Communication is a two-way street. Both nurse and patient listen and respond to each other. People in psychiatric nursing do just as much listening as instructing.  A psychiatric nurse must diagnose mental disorders in their patients. This involves taking in information from their patients. Nurses provide a comprehensive mental health service ranging from supportive counselling to delivering medication and in each of these responsibilities they must engage in effective communication with their patient – be it by understanding their mental distress or providing supportive guidance and remedies. Another element to this area is knowing that they understand the message being sent. Psychiatric nurses will ensure their patients are taking in their medical support.

 

Instructions for Family Members

Family members often visit their loved ones in psychiatric units and when they do, psychiatric nurses are great at informing them on their patient’s progress. The nurse will share information on the disorder, the patient’s recent behaviour and information on the medication they’ve been taking. When a patient is ready to return home, the psychiatric nurse will provide instructions to the family regarding medication schedule and other advice on how to manage the situation.

 

Clearly, a lot of the work that psychiatric nurses do relies on and trains communication skills. They become skilled at dealing with a wide range of situations with different parties. Treating their patients, dealing with patients in distress and talking to their family members means they will speak and listen in a variety of ways throughout a single day. Many positions that are more associated with excellent communication skills wouldn’t have this versatility that psychiatric nurses have. I hope I’ve communicated my appreciation for nurses effectively.

 

If you want to communicate your appreciation for nurses or see what others have said, you can go to: https://celebratenurses.ie/